As part of our commitment to providing truly superior service, we make every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible.
All withdrawals go through an internal audit process to ensure that fraud prevention, anti-money laundering, and other legal obligations and regulatory requirements are met. As a result, withdrawals generally take 24 hours to process, but in some cases, they may take up to 72 hours.
All your winnings greater than $9,999 CAD may be withdrawn in installments of up to $9,999 CAD per calendar day if so decided by our sole discretion.
Maritimepoker reserves the right to split the amount into smaller daily withdrawals to facilitate the request. However, any withdrawal fee incurred will not be increased as a result of this segmentation.
All customers are required to verify their identity soon after creating an account with us. If your withdrawal amount is over $9,999 CAD, we may need to request further explanations and/or supporting documents in respect to the identification of customer, payment method, source of funds or wealth and/or any further necessary information which we see fit so as to satisfy our legal obligations and regulatory requirements.
Standard Verification Documents
Photographic ID: A copy of a current photographic ID is required. This photographic ID can be in the form of a copy of a Passport, Driver’s License or National ID card. Specifically, it is the photograph page of the ID that we require for our verification checks. Please ensure that your full name, photograph and signature are visible on the document.
Proof of address: This may be submitted in the form of a utility bill, cell phone bill or a bank statement. It should be a recent (recent 3 months) document showing your full name and address as registered on your account with us.
We have the right to carry out the following actions following the above checks:
Cancelling the withdrawal and return funds in account when:
The customer has not yet provided requested documents;
The customer identification documents have expired;
There are fraud/cheating/collusion/money-laundering concerns;
The customer attempts to withdraw following a player transfer; and
The payment method to which the withdrawal has been requested is not the same as the depositing method
Please note the following important withdrawal information:
In some cases, where account verification is required for completing your request, verification must be completed within 7 days or your withdrawal will be reversed and the funds returned to your bankroll.
We reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.
Withdrawals of Player to Player Transfers
Maritimepoker’s player transfer feature is intended to help players fund their accounts so that they can play at our tables. Players are restricted from withdrawing transferred funds for a 72 hours period. For security reasons any withdrawal during the restricted period must be from winning and be over and above the transferred amount.
Your bank may levy a fee to process your withdrawal.
We do not allow withdrawals to be issued to 3rd parties or in a business’ name.
In the event that you cancel a withdrawal request, you will bear full responsibility for any subsequent use of your funds. Maritimepoker is under no obligation to refund any amounts that are cancelled by you and which are subsequently used, lost or transferred.